Privacy Policy

Last updated April 8, 2024

Introduction and Summary

We believe in maintaining transparency and trust with our website visitors and clients by making it easy for you to understand how we collect, use, and protect your personal information. This Privacy Policy outlines our practices in accordance with the laws of the State of Tennessee and various countries around the world. If you have any questions about this policy, please contact us at Cristine@MadeWholeTN.com.

What Personal Information We Collect and When

We collect minimal information for specific purposes, including delivering products and services, notifying you about offerings, and analyzing website traffic. We collect information directly from you when you contact us, comment on posts, request information, or make purchases. We may also collect information indirectly through third-party services.

We collect information from you directly and indirectly through third-party services, as follows:

When you contact us...

  • With questions or comments in the contact form.

  • When you comment on a post directly on the website.

  • To request more information, schedule a telephone call, or sign up to the newsletter.

  • To place an order for products or services.

  • To receive your product or services.

When we contact you...

  • To provide the goods and services you requested.

  • To request occasional feedback.

  • To provide news, updates, and offers through the newsletter, usually by email, with a double opt in consent].

When we contact others...

  • We may see certain personal information from third party apps and services that allow us to complete your order.

  • We may see certain personal information from third party installations that allow us to remarket our services and products to you on other websites.

  • We may see certain personal information from third party apps and services that allow us to monitor website traffic, email conversion, and other analytics data.

  • We may see your personal information when we work with third party processors, like our email provider and web host. For EU residents, please note that this means we may transmit your data across international borders.

Your Privacy Controls

We use third-party services, such as Google Analytics and Facebook pixels, which may collect information through cookies. You can configure your system to delete or disable cookies, but this may affect your experience on our website. We do not sell or share our email list with third parties.

Cookies are small text files placed on your computer to collect information about the pages you view and your activities on the site. They enable the site to recognize you by, for example, remembering your user name, offering a shopping cart, or keeping track of your preferences if you visit the site again. The cookie transmits this information back to the website's computer (or server) which generally is the only computer that can read it. You can set your Web browser to warn you about attempts to place cookies on your computer, or to limit the type of cookies you allow. See also more information on how to change cookies settings in popular desktop browsers. 

  • This site uses single and multi-session cookies to enhance the visitor experience. Use the link above to opt out.

  • This site does not sell or share its email list for use by third parties.

If you choose to opt out of some or all of our data collection, you may not be able to access all features of this website or our services. 

Keeping Your Information Secure

We store personal information with third parties that adhere to industry standard practices for data security.

Your Rights to Your Information

You own your personal information and have rights to it. For example, you have the rights to: 

- Withdraw your consent for us to market our products and services to you and otherwise use the personal information you have provided to us. Withdrawing consent is easy. Simply click “unsubscribe” in the footer of our emails, or [email (email address) or write to us on (contact page link)]. 

- Request a copy of the information we have about you; 

- Be forgotten (that is, have your data deleted and/or ask us to stop using your information for any purpose); 

- Correct inaccurate information we have about you (and that means we will notify other service providers we use, and who hold your personal information for us, of those changes as well);

- Object to direct marketing and profiling (for example, we will remove you from our email list and from any list we have uploaded for the purposes of creating custom or retargeted audiences). We also encourage you to disable data collection services on your browser; 

- Make complaints about the use of your data to regulatory authorities. 

We will comply with these requests within 30 days. 

Compliance

We work with data controllers who guarantee compliance with privacy laws, such as the European Union’s General Data Protection Regulation. We store personal information only for as long as necessary and will notify you of any changes to this policy that reduce your privacy rights.

For any inquiries regarding this policy, our data protection officer, Cristine Steele, can be reached at Cristine@MadeWholeTN.com.

Updated 4/8/2024